OPERATIONAL CONTROL CENTER

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TPF Engineering was commissioned by the Department of Public Cleaning and Maintenance of the city of Recife (EMLURB) to provide technical and managerial support in the city’s cleaning activities monitoring process through the implementation of an Operational Control Center (OCC).

The main goal of the project is to standardize the routine services provided in the city, such as garbage collection and street sweeping, by overseeing and reducing operational costs, while improving the operations’ benefit-cost ratio.

The OCC operates with an online management system that handles the information of all Public Cleaning services, supporting the planning, monitoring and oversight of the services execution. It also assesses the quality of the services in order to generate metrics and applicable administrative sanctions.